- Are you able to cater to my special diet?
We can accommodate special diets for diabetics, food combining, low-fat, sugar-free, Atkins, vegetarian, and other options. Please inform us of dietary needs during your reservation.
Frequently Asked Questions
Planning a private charter aboard Grand Victoria? Here you’ll find answers to common questions about life on board, pricing, practical details, and what to expect before you travel.
Before You Book
- I have young children, is this a problem?
On full boat charters, there is no restriction on children.
- Is the boat handicapped accessible?
Unfortunately, the gangplank for entering and exiting the ship restricts wheelchairs, requiring guests to be able to walk on and off the ship. There are however a few wheel chair friendly barges. Please use the contact form to email us and we’ll supply you with their contact info.
- What can I expect to pay in gratuities?
Suggested tips rates for crew are 10% of the cruise price
- What is not included in the charter price?
- Airfare to and from the country in which you are cruising.
- Snacks or drinks while onshore.
- Optional hot-air ballooning, (weather permitting)
- Optional Massages
- Optional golf (please let us know if we can book a tee time for you)
- Cancellation & travel insurance is always recommend.
- Crew Gratuities. - (suggested gratuities/tips 10%)
Life On Board
- Do you have a laundry service?
One of the very few barges that does offer complimentary laundry service.
- Is there a spa onboard?
There is a hot tub for those interested in relaxing at the end of a long day. This is situated on a separate deck.
- Is there TV onboard?
Each cabin is equipped with an Apple TV for movies streaming available at no cost.
- What is the dress code onboard?
Smart casual, for meals, otherwise it’s entirely up to you on a full boat charter.
- Will I be able to use the internet while onboard?
There is full wifi access throughout the ship. - However one should note that wifi reception can be limited at times as canals and rivers often meander between valleys and hills, blocking reception.
- Will we be able to rent bicycles?
We do have six 18-speed mountain bikes on board, available to use at no additional charge.
Payments & Practical Details
- Can I use travelers checks?
Travelers checks are not universally accepted in Europe. The use of a Visa or MasterCard at an ATM is a better choice.
- Do you accept credit cards?
Yes - The Grand Victoria does accept credit cards (some fee’s may apply)
- Will I need cash onboard?
You will not need cash when onboard and should only need it to pay for souvenirs, or anything you wish to purchase when onshore or for tips at the end of the cruise.
Health, Smoking & Personal Items
- Can I reserve a non-smoking cabin?
There is no smoking onboard or in the cabins, but one can enjoy a cigarette or cigar on the aft deck.
- Is there a doctor onboard?
We will be happy to get you to a doctor if needed.
- May I smoke on the barge?
One can smoke on the aft deck.
- Will I need to bring a hairdryer?
Each cabin has it’s own hairdryer along with shampoo & conditioner.
Ready to plan your private charter?
Tell us your preferred travel dates, group size, and any questions you may have. We’ll help you choose the right itinerary and guide you through availability and next steps.
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